Telehealth offers a convenient way to access healthcare from the comfort of your own space. Whether it’s a phone or video call, you can connect with your doctor, nurse, psychologist, or other health professional without needing to visit the clinic in person. 

To receive a Medicare rebate for a telehealth consult, you’ll generally need to have had an in-person appointment at our practice within the past 12 months. There are some exceptions to this rule. You may still be eligible for a rebate if: 

• Your child is under 12 months old 

• You’re currently experiencing homelessness 

• You’ve tested positive for COVID-19 in the past 7 days 

• You’re required to isolate or quarantine under government advice 

• You’re waiting on COVID-19 test results 

You’re accessing telehealth for specific services, such as: 

1. Blood-borne virus care 

2. Sexual or reproductive health consultations 

3. Pregnancy counselling 

4. Mental health support 

5. Smoking and nicotine cessation advice 

If you’re unsure about your eligibility or would like help booking a telehealth appointment, our friendly team is here to assist. We’re committed to making your healthcare experience as easy and supportive as possible.